INTRODUCTION
This case study explores how SecureON partnered with Solink, a leading provider of point-of-sale (POS) and video integration solutions, to deliver a comprehensive solution for Topper’s Pizza, a growing pizza franchise chain.
SOLUTION
Recognizing Topper’s unique needs, SecureON partnered with Solink to offer a unified video management system (VMS) with integrated POS functionality
- Solink Integration: Solink's platform connected Topper's existing camera systems, enabling centralized cloud-based access and management.
- POS Integration: Solink integrated seamlessly with Topper's POS system, providing valuable insights into restaurant operations.
- Scalable Solution: The solution was designed to accommodate Topper's future growth, ensuring scalability.
RESULTS
The SecureON and Solink solution delivered significant benefits for Topper’s Pizza:
- Enhanced Security: Centralized video monitoring and cloud-based storage improved security measures and facilitated faster response times to incidents.
- Increased Profitability: POS integration provided insights into potential operational issues, allowing Topper's to identify and address areas for improvement, leading to increased profitability.
- Improved Operational Efficiency: Streamlined video management and integrated reporting enhanced operational efficiency, saving time and resources.
- Scalable Growth: The solution easily scales to accommodate Topper's expanding restaurant base, ensuring continued value as they grow.
CHALLENGE
Topper’s Pizza faced challenges in managing their security and operational efficiency across their expanding restaurant network.
- Disparate Systems: They relied on multiple, non-integrated DVR systems, hindering centralized monitoring and data analysis.
- Limited Visibility: Lack of POS integration prevented them from gaining insights into potential issues impacting profitability.
- Scalability Concerns: As Topper's grew, they needed a solution that could scale effectively with their expanding restaurant base.
CONCLUSION
The SecureON and Solink partnership demonstrates the value of combining expertise and technology to deliver effective solutions. By implementing an integrated VMS and POS system, Topper’s Pizza achieved enhanced security, improved profitability, and increased operational efficiency, paving the way for continued growth and success.
CUSTOMER JOURNEY
- Topper's Pizza's journey with this solution began through a fellow franchisee. Impressed by the success of the Solink system implemented at another location, Topper's contacted SecureON seeking a comprehensive solution for their own needs. Recognizing the potential, SecureON and Solink collaborated to provide a pilot program at one restaurant. The initial implementation proved highly successful, yielding significant improvements in profitability and operational efficiency.
- This success story fueled Topper's expansion plans. They implemented the solution in five additional locations, further solidifying the positive impact and its alignment with their business goals. Notably, Topper's continues to adopt the SecureON solution as they open new restaurants, demonstrating their ongoing satisfaction and commitment to this successful partnership.
- This collaborative approach has proven to be a winning formula for Topper's Pizza. By addressing their specific challenges and delivering measurable results, SecureON and Solink established themselves as trusted partners in Topper's journey towards enhanced security, profitability, and operational excellence.