SecureON
CHALLENGE
Carrols Corporation, which owns and operates over 1,000 restaurants under the Burger King and Popeyes brands, faced significant challenges in managing internal theft and maximizing profitability across its vast restaurant network.
- Manual Processes: Cash audit and loss prevention teams relied on manual analysis of Excel spreadsheets to identify suspicious transactions, leading to inefficiencies and delays.
- Limited Visibility: On-site DVR systems lacked cloud capabilities, hindering remote access to video footage and data analysis.
- High Food & Paper Costs: Difficulty in identifying and addressing anomalies in food and paper costs hampered profitability improvements.
TECHNOLOGY SOLUTIONS
SecureON, partnered with Solink, a leading provider of point-of-sale (POS) and video integration solutions, to offer Carrols a comprehensive solution.
- Integrated System: Solink connected Carrols' existing analog DVRs to its cloud platform, enabling remote access to video footage and data integration with the POS system.
- Automated Reporting: Solink provided automated reports identifying suspicious transactions and anomalies in food and paper costs, allowing for quicker intervention.
- Scalable Solution: The solution was designed to accommodate Carrols' large and growing restaurant network.
KEY DIFFERENTIATORS
- SecureON's Partnership Approach: SecureON actively identified Carrols' unique needs and partnered with Solink to deliver a customized solution.
- Solink's Advanced Technology: Solink's integration capabilities and automated reporting provided valuable insights beyond simple video surveillance.
- Focus on Customer Success: Both SecureON and Solink prioritized Carrols' success, providing ongoing support and refinement of the solution.
"We are committed to helping our clients achieve their business goals. By partnering with Solink, we were able to provide Carrols with a comprehensive solution that addressed their specific challenges and delivered measurable results.“
Bill Hollar, CEO, SecureON
"It's not just about selling a product; it's about building relationships and understanding the customer's needs. SecureON shares this philosophy, and together, we were able to create a true win-win for Carrols."
Ken Trovato, Solink
CONCLUSION
The SecureON and Solink partnership demonstrates the value of a collaborative approach to loss prevention and revenue enhancement. By combining their expertise and technology, they provided Carrols with a scalable and effective solution that addressed their critical business challenges.
RESULTS
The SecureON and Solink solutions delivered significant benefits for Carrols:
Reduced Internal Theft
The integrated solution provided greater visibility into restaurant operations, deterring theft and fraudulent activity.
Improved Profitability
Automated reports helped Carrols identify and address food and paper cost anomalies, leading to significant cost savings.
Increased Efficiency
Streamlined processes eliminated the need for manual data analysis, saving time and resources.
Enhanced Scalability
The solution is easily scaled to accommodate Carrol's expanding restaurant base.