Ambient

Ambient

INTRODUCTION

This case study explores how SecureON, partnered with Dyopath, a national MSSP (Managed Security Service Provider), to deliver a unified and cost-effective IT solution for Ambient, a rapidly growing company acquiring other businesses nationwide.

SOLUTION

Recognizing Ambient’s unique needs, SecureON brought in Dyopath, their strategic MSSP partner, to assess and address the challenges.

KEY ACTIONS

  • Comprehensive Assessment: Dyopath conducted a thorough evaluation of Ambient's existing IT infrastructure, identifying areas for improvement and opportunities for consolidation.
  • Strategic Planning: SecureON and Dyopath collaborated with Ambient to develop a comprehensive IT roadmap aligned with their growth strategy.
  • Vendor Consolidation: Dyopath migrated Ambient's disparate IT systems to a unified platform, including:
    • Phone System: Transitioned to Broadvoice, a single, nationwide unified communications platform.
    • Internet Provider: Consolidated services for cost-effectiveness and better service.
    • Managed Services: Dyopath assumed responsibility for managing Ambient's IT infrastructure, including:
      • End-user support
      • 24/7 service desk
      • Network operations center (NOC)
      • Remote monitoring and management
      • 24/7 security operation center (SOC)
  • Security Expertise: Dyopath implemented a comprehensive security program to protect Ambient's expanding business and acquired entities.

OUTCOME

The partnership between SecureON, Dyopath, and Ambient yielded significant benefits:

  • Increased Efficiency: Streamlined IT operations with a single, unified platform improved efficiency and reduced management complexity.
  • Enhanced Security: A comprehensive security program from Dyopath mitigated security risks and ensured compliance.
  • Cost Savings: Consolidation of vendors and services optimized costs and provided better value.
  • Scalability: The solution is designed to accommodate Ambient's future growth through acquisitions.

CHALLENGE

Ambient faced significant IT challenges due to its expansion through acquisitions. Each acquired company operated with its own phone system, internet provider, MSSP, and Microsoft tenant, resulting in:

  • Disparate Systems: Inconsistency across various IT systems led to inefficiencies and security vulnerabilities.
  • Limited Expertise: Ambient lacked the internal resources to manage the complex IT infrastructure.
  • Rising Costs: Maintaining multiple individual IT vendors proved expensive and demanding.

CONCLUSION

This case study demonstrates the value proposition of SecureON’s partnership approach. By collaborating with Dyopath, they provided Ambient with a comprehensive IT solution that addressed their specific challenges, improved efficiency and security, and facilitated future growth.